We carefully do our best to deliver the order to you as soon as possible. We try to ship orders placed on working days before 3:00 PM on the same day, provided that the items are in stock. If you click on the color and size of your choice for the item you want to order, the delivery time of the relevant product will be displayed. This will appear above the order button.

Different delivery times apply to custom-made / made to your specifications. An indication is mentioned on the product page in the description. If, for whatever reason, we do not meet this delivery time, we will of course inform you as soon as possible.

The prices quoted do not include shipping costs.

Here is an overview of all rates (including VAT 21% if VAT is applied):

Australia: €29.00
Bahrain: €29.00
Belgium: €5.50 (free from €99.00)
Bulgaria: €17.95
Canada: €29.00
China: €29.00
Cyprus:€17.95
Denmark: €12.95
Germany: €5.50 (free from €99.00)
Estonia: €17.95
Finland: €17.95
France: €12.95
Greece: €17.95
Honduras: € 24.00
Hong Kong: €29.00
Hungary: €17.95
Iceland: € 25.00
Indonesia: € 29.00
Ireland: €14.95
Israel: € 29.00
Italy: €12.95
Japan: €29.00
Jordan: € 29.00
Croatia: €17.95
Latvia: €17.95
Lithuania: €17.95
Luxembourg: €5.50 (free from €99.00)
Malta: €29.00
Mexico: €29.00
Monaco: €12.95
The Netherlands: € 6.95 (free from € 99.00)
New Zealand: €29.00
Norway: €17.50
Austria: €12.95
Poland: €14.95
Portugal: €14.95
Romania: €17.95
Russia: € 29.00
Saudi Arabia: € 29.00
Serbia: €17.95
Singapore: €29.00
Slovakia: €17.95
Slovenia: €17.95
Czech Republic: € 17.95
Spain: €12.95
Taiwan: €29.00
Thailand: € 34.00
Turkey: € 29.00
Ukraine: €29.00
United Emirates: € 29.00
United Kingdom (UK): €17.50
United States (USA): € 24.00
South Africa: € 29.00
South Korea: €29.00
Sweden: €14.95
Switzerland: €17.50

Delivery is via DHL's postman or parcel deliverer. At your request, we can also ship with PostNL, but then take into account a longer delivery time. In general, the delivery will take place the next working day between 9:00 AM and 6:00 PM. Unfortunately, we cannot guarantee the time of delivery.

We ship orders from Monday to Friday. Delivery of articles by the parcel or postal carrier takes place from Monday to Saturday.

Indication delivery time productimmediately available: we have this product in stock. Ordered and paid for before 15.00 will be shipped on the same working day (Monday to Friday)2-5 working days / 5-10 working days: we receive this product from the supplier within the stated number of working days and then send it to you.

Custom products always have a longer delivery time. This is always mentioned in the product text.

Delivery days

Delivery is via DHL's postman or parcel deliverer. At your request, we can also ship with PostNL, but then take into account a longer delivery time. In general, the delivery will take place the next working day between 9:00 AM and 6:00 PM. Unfortunately, we cannot guarantee the time of delivery.

We ship orders from Monday to Friday. Delivery of articles by the parcel or postal carrier takes place from Monday to Saturday

Pay

At horseridersclassics.nl you can choose from several options for safe and easy payment. You can pay with iDEAL, iDEAL is a joint initiative of Rabobank, ABN AMRO, ING Bank, Postbank, ASN Bank and SNS Regio Bank. With iDEAL you can pay for your online purchases in a trusted, safe and easy way. You pay in your trusted internet payment environment of your own bank and use the same tools as with Internet banking.

As an internet banker, you can use iDEAL directly, without having to register for it. Always state the order number of your order. You can find your order number in your confirmation email. If you have not received a confirmation by e-mail, you can call our store or send an e-mail to service@horseridersclassics.nl. To pay for your order, click on the iDEAL logo. Then choose your bank and you will see the payment ready there. You sign as you are used to with Internet banking at your own bank. A payment with iDEAL is immediately debited. We receive an online confirmation, so that a fast delivery is possible. You can pay with us for free with iDEAL.

You can also pay with Paypal, Visa Mastercard and Credit card

Pay it Forward

You use a transfer via your bank or giro. Payment should be made to: Horse Riders Classics in Ansen. Always state the order number of your order. You can find your order number in your confirmation email. As soon as payment is received, we will ship your order. If you have not received a confirmation by e-mail, please check your spam box first. Isn't he in there? Then you can call our store 0522 – 555 444 or send an email to service@horseridersclassics.nl

Postpay

Klarna - Payment methods from Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment method(s). Payment must be made to Klarna.

Postpay

You can find more information in Klarna's terms of use . General information about Klarna can be found here . Your personal data will be processed by Klarna in accordance with the applicable data protection law and as described in Klarna's privacy statement .

AfterPay – Postpay (Netherlands)

AfterPay carries out the entire post-payment process for https://horseridersclassics.nl. This means that you can view and pay for an AfterPay payment overview via the AfterPay App. With the AfterPay App you can arrange this safely and very easily on your smartphone. In the online environment MijnAfterPay you can manage your payment statements from your computer or tablet. AfterPay keeps you informed via push notifications & e-mail when a payment overview is ready for you. You can pay afterwards at https://horseridersclassics.nl up to an amount of € 250.00 if you pay via AfterPay for the first time. If you are already familiar with AfterPay, you can pay up to an amount of € 750.00. AfterPay carries out a data check to approve your request for payment afterwards. AfterPay applies a strict privacy policy as described in its privacy statement. In the unlikely event that your request for payment with AfterPay is not authorized, you can of course pay for your order with another payment method. You can always contact AfterPay for questions. For more information, we refer you to AfterPay.

Guarantee

We care about our products and logically do our best to deliver them to you in top condition. However, it sometimes happens that an order breaks during transport or that something else happens that entitles you to a warranty claim. From a legal point of view, you are obliged to report this to us within two months of discovering the defect. If the defect falls within the warranty, we will arrange for repair or replacement free of charge.

The warranty provisions of the manufacturer apply to all delivered articles, insofar as this concerns manufacturing and material errors. The term of the manufacturer's warranty is usually 1 year. The warranty covers manufacturing defects and material defects. As soon as third parties have worked on the product, our warranty expires.

Complaints

It can always happen that something doesn't go quite as planned. We recommend that you first make complaints known to us by emailing customer service@horseridersclassics.nl.

As of February 15, 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr . If your complaint is not yet being processed elsewhere, you are free to deposit your complaint via the platform of the European Union.